If a teacher contacted you the previous day about an injury your child sustained at school, you may write a note to inform the school of how your child was feeling afterwards.
Even if you feel that the school or the teachers are at fault, you should not write this in the renrakucho notebook. It is best to telephone the school or go to the school to discuss the matter. When you do so, you should try to remain calm as you confirm exactly what happened. The teachers will no doubt apologize. You should avoid becoming angry or speaking aggressively, as this may later cause you to worry whether your relationship with the teachers has been damaged, or how this may affect your child. Instead, speak with family members, friends, or other parents to hear their opinion on the matter.
In addition, you should not directly confront any other child or children who may have been involved in the matter, or their parents. The preschool teachers will take necessary measures to deal with the other child or children, and will discuss the matter with their parents.
If such incidents occur numerous times, you may take additional steps. For example, you may arrange a meeting on a separate day to discuss the matter with senior school officials such as the head teacher or the school principal.